True, the government created has created means and ways to give its passport applicants an easier way to book for an appointment with the Department of Foreign Affairs whereby an applicant can book themselves online which is the following at its website https://www.passport.gov.ph/ and they also removed the accreditation to do business given to travel agents for a weekly slots intended for its clients.
For some time, we have even been scared assisting people because we were warned and harassed by people because my kaapelyido warned us that we are not allowed to process passports for our clients.
Of course we do not process the passports. We only assist our clients prepare and submit the and follow up the processes of the needed papers so that the applicant will comply with the requirements. We assist our applicants book an appointment.
However, not everyone are wired or online and that many Filipino citizens despite having smart phones and having mobile data, most government websites are so heavy they cannot read information that they need to know.
What is the option? Ask somebody to give them information by manual communication and in person. And when they have a problem with their papers, they cannot go to any DFA office just to inquire and they do not have an access to telephones. But even if we have telephone, calling up takes several days before we are answered. And if they will talk, the problem is what questions to ask the person on the phone.
So I am justifying the services that people like me provide.
Our fellow either do not have access nor the time to stay online almost 24 hours a day just to GRAB an appointment with DFA. For this they hire our services and we are glad to work and assist them.
Random screen shots show the distance and days whereby we work our very best to catch an appointment. It took me more than 2 months just to catch appointments due to the ECQ and the GCQ and the glitches of the websites of DFA. Other monitoring were not screened shot but we keep refreshing the site at least every 15 minutes 24 hours a day using either a cellphone or the laptop or others.
